Capability Assessment.
Capability Assessment helps organizations visualize internal capability strengths and gaps across 16 dimensions, including:
01
Vision, Strategy
Development, and
Strategy Deployment
Ability to define and communicate organization’s vision and strategy including designing plan and method to support the strategy, acknowledging business environment to identify business opportunities and drive for organization success, and initiating new and effective methods of production and business operations
Ability to perform as a role model in applying the strategy into execution by creating vertical and horizontal strategy alignment throughout the organization from strategic to operation levels along with evaluating organization’s readiness for transformation
02
Agility and
Transformation
Ability to adapt quickly and effectively regarding business changes in order
to catch up with the market trend and changes, define suitable strategy and solution, and take advantage of mistakes to learn and develop for better
Ability to manage changes and transformations sustainably and efficiently along with creating mechanism responding to sustainable changes by taking current and expected operation methods into account
Business
Development
03
Ability to identify and analyze potential business opportunities by rolling out business expansion and development strategy in accordance with organization’s long-term vision, strategy, and operation plan
Ability to initiate and develop business by improving products and services continuously, building infinite diversity, and getting into the marketing with strong development strategy
Customer
Management
04
Ability to manage and handle customers including segmenting customer groups, assessing opportunity to grow profit from each customer segment, selecting the right market, and acquiring new customer base consecutively
Maintain customer base and positive customer relationship by welcomingly listen and actively respond to the customers, estimating and developing the relationship, and creating high-standard customer experience
Marketing
Management
05
Ability to create new and unique marketing strategies considering product, price, place, promotion, packaging, personal, public relation, and power strategies
Ability to promote positive branding to satisfy target customer
Ability to design competitive content and platform strategy to win the market
06
Sales and Channel
Management
Ability to design sales and distribution strategy by considering the highest value and impression provided to the customer
Ability to develop systems and tools required for sales operation and execution in order to support interaction with customer
07
Data and Analytics
Management
Ability to manage and systematize data to support organizations’ strategy and internal operations
Ability to develop knowledge in data science area such as data analytics and artificial intelligence (AI)
08
Digital and Technology
Management
Ability to manage information technology network and system such as Internet
of Things, Information Cybersecurity, Data Center, Cloud Computing, and Networking etc.
Ability to manage technology related to organization and business management such as accounting and finance management, customer relationship management, supply chain management, human resource management, and software development for production, process, and specific industrial technology
Research, Development and Innovation Management
09
Ability to manage innovation and research and development system
Ability to manage competitive, effective research and development strategy to support sustainable organization growth
Ability to develop organization and people structure, operation process, tool, and techniques to drive innovation and research and development
Ability to manage and improve comprehensive process for becoming an innovation-based organization
Finance and Investment Management
10
Ability to manage finance and financial solutions such as loan, bank guarantee, and international trade services etc.
Ability to manage accounting and accounting solutions such as bank credit accounting, credit card, and billing card in accordance with accounting standards
Ability to manage investment and investment solutions such as securities service, cash flow management, and risk management etc.
Organization and People Management
11
Ability to manage organization structure including designing role and responsibility and building organization alignment and connectedness
Ability to manage operation process to support organization management in a large scale
Ability to manage employee in term of quality and quantity including building up leadership and strong, systematic organization culture
Manufacturing and Operation Management
12
Ability to manage manufacturing process by integrating operation with engineering knowledge such as planning, maintenance, quality control, and technology appliance
Ability to manage operation process including taking care of quality management, improving manufacturing capacity, designing plant and machine layout, and managing raw material
Supply Chain
Management
13
Ability to manage procurement process along with categorizing products and managing transaction transparency related to the process
Ability to manage inventory, warehousing, and transportation along with building and maintaining a good relationship with third-party companies to support internal operations
Quality, Safety, Health, and Environment Management
14
Ability to manage quality aspect including maintaining manufacturing standard, improving manufacturing process, applying technology needed in the process, and complying with regulations and standards
Ability to manage safety aspect including assessing risk and business continuity, estimating crisis communication, and designing execution strategy
Ability to manage health aspect including following and uplifting employee behavior standard in accordance with health standards
Ability to manage environment aspect including driving organization sustainability and circular economy
15
Risk
Management
Ability to manage risk including assessing risk and following up with resolutions
16
Corporate
Management
Ability to manage internal control system effectively as well as auditing operation process in the organization
Ability to manage compliance management and corporate governance together with uplifting employee behavior in accordance with organization standard
Ability to manage building management along with evaluating and improving ventilation system in accordance with Smart Building concept